FREQUENTLY ASKED QUESTIONS
Nossos pôsteres com qualidade de museu são confeccionados em papel fosco espesso e durável (190g). Cada pôster é impresso em papel giclée, sem ácido, que proporciona impressões brilhantes que iluminam qualquer ambiente.
As nossas almofadas são confeccionadas em poliéster que se destaca por sua textura de linho de alta qualidade.
Find your symbol here
As you provide the exact time and place of the event, we precisely render your star map and accurately recreate the sky view. We understand that you might have some concerns regarding the how and why of star maps, but rest assured: we’re here to answer your inquiries.
How does time influence the sky view?
Millions of stars surround our planet. When looking at them, it feels like they are fixed in the sky. In reality, however, the stars are always moving, even if we’re unable to notice them in the daylight. This means that the star chart at 8 AM and 8 PM over the same city will look different. Not only constellations but also planets change their location in the sky as time passes. It’s our goal to make your star map as accurate as possible, but don’t worry if you don’t remember the exact time of the event: you can always pick an approximate time. The difference in constellation alignment clearly shows after a few hours difference.
How does location influence the sky view?
Star maps display the entire sky you see above you. It’s as if you’re stargazing: the edge of the circle represents the horizon, and the middle of the circle represents a point directly above your head. It’s clear now that as you change your location, the sky seems different – you can look up at different pieces of sky. There are many constellations that you can observe only on the Northern or Southern Hemisphere! Usually though, if you don’t travel halfway across the globe, these differences are often very subtle, as the scale is very large.
If you have more questions about the creation of our star maps, please write to us at [email protected]. We strive to make you as pleased and proud in the quality of our maps as we are.
Novas opções que foram adicionadas:
– os mapas estelares podem ser impressos em tela
– opção para adicionar uma moldura
– opção para adicionar o contorno da Via Láctea
– opção de cores personalizadas para plano de fundo, escudo, estrelas e planetas em seu mapa
– opção para apagar planetas
– fonte de texto para o título e subtítulo
– nomes de constelações em espanhol e francês
– formatos de impressão menores — 30×40 cm e 12×16 pol.
– formatos quadrados — 30×30 cm, 50×50 cm, 12×12 pol. e 16×16 pol.
– arquivos de download digital agora disponíveis em 6 tamanhos
O que continua igual:
– cores e opções de design (no entanto, pode haver pequenas diferenças no tamanho da fonte e das estrelas entre a versão antiga e a nova)
-versão impressa e digital disponível.
Mapas personalizados/estampas lunares personalizadas/mapas de contorno nos formatos retrato ou paisagem:
– Proporção 4:5: para impressão de 4×5, 8×10, 16×20 polegadas | 40×50 cm
– Proporção 3:4: para impressão de 6×8, 9×12, 12×16, 15×20, 18×24 polegadas
– Proporção 2:3: para impressão de 4×6, 8×12, 10×15, 12×18, 16×24, 20×30, 24×36 polegadas | 60×90 cm
– Proporção 11×14: para impressão de 11×14 polegadas
Mapas personalizados/impressões lunares personalizadas/ mapas de contorno em formato quadrado:
– Escala 1:1: para impressão de 20×20 polegadas (50,8×50,8 cm)
Mapas de estrelas nos formatos retrato ou paisagem:
– 12×16 pol.
– 18in×24 pol.
– 30 cm×40 cm
– 24 pol. ×36 pol.
– 100 cm × 70 cm
– 50 cm×70 cm
Mapas de estrelas em formato quadrado:
– 50×50 cm
Todos os arquivos são 300 dpi (JPEG), proporcionando qualidade de impressão perfeita. Recomendamos imprimir sua arte em um papel fosco com gramagem de 180, 190 ou 200 gsm. Esse tipo de papel geralmente está disponível em qualquer gráfica profissional.
Observe que os arquivos para download são apenas para uso privado. Se você planeja imprimir mais de cinco cópias, entre em contato conosco para receber um orçamento. Se você acha que já deveria ter recebido o e-mail, mas não recebeu, sugerimos que verifique suas pastas de SPAM ou OFERTAS (Gmail).
Todos os arquivos de download digital adquiridos em nosso site são armazenados por exatamente três meses. Durante esse período, você pode baixá-los sempre que desejar.
if you’re unsure which format suits your interior the best: digital files come in a variety of sizes
if you’d like to print out your design on wood or maybe a T-shirt…
if you want to check the quality before ordering more posters.
If you don’t see the framed poster option for the product of your choice, please don’t hesitate to contact us.
In portrait orientation: we offer 3 American sizes – 24x36in, 18x24in, and 12x16in; and 3 European sizes: 70x100cm, 50x70cm, and 30x40cm.
In square format: we offer 2 American sizes 20x20in and 16x16in; and 2 European sizes 50x50cm and 30x30cm.
In landscape orientation: we offer 3 American sizes – 36x24in, 24x18in, and 16x12in; and 3 European sizes: 100x70cm, 70x50cm, and 40x30cm.
Our pillows include insert, and are 18x18in (or 45x45cm).
Once you have created your first map, you will proceed to your shopping cart. There you can find an ADD ANOTHER button; click that, and you will be able to add another print. You can order as many as you want in one order. All your prints will be delivered together in one package.
Gift cards are available in 4 sizes, each one corresponding with the type of poster that you want to give:
• Digital file: valid for any digital download poster
• Small print: available print sizes: 12x16in, 30x40cm, 12x12in, 30x30cm
• Medium print: available print sizes: 18x24in, 50x70cm, 16x16in, 50x50cm
• Large print: available print sizes: 24x36in, 70x100cm.
A digital gift card will be delivered instantly to your e-mail. Gift cards are valid for 6 months starting from the date of purchase. By ordering a gift card, you receive a gift code for one custom poster.
● The moment you were born, our lives changed forever
● So the adventure begins
● On this day, a true star was born
● When two became three
● Your First Breath Took Ours Away
● Parents Hold Their Children’s Hands For A Short While, But Their Hearts Forever
Wedding Day Wishes:
● THIS MOMENT, UNTIL FOREVER
● Two halves of the same soul
● Life is an adventure best traveled together
● When two became one
● And they lived happily ever after
● To a lifetime of adventures together
● May The Years Ahead Be Filled With Lasting Joy
● May you sail through life with happiness
● For the two of us, home isn’t a place. It is a person. And we are finally home
● From this day forward, you shall not walk alone – My heart will be your shelter, and my arms will be your home.
Celebrate Anniversary with a personalized print:
● Home is wherever I’m with You
● Where we met/Where we began
● Hold my hand and I’ll go anywhere with you
● Life takes you to unexpected places, love brings you home
● Love finds a way
● Not all those who wander are lost
● Where the spark ignited
● Distance means so little when someone means so much
● “’Love is just a word until someone comes along and gives it meaning” – Chuck Palahniuk
● “But if the stars should ever die, we ‘ll make our own light, you and I”
● A true love story is one that never ends.
Fathers Day Gift:
● Any Man Can Be A Father, But It Takes Someone Special To Be A Dad
● Happy Father’s Day
● To The World You Are A Dad, But To Your Family You Are The World
● A Great Man, Who Became An Amazing Father
● Thank you for all the ways you go above and beyond every day for our family
Mothers Day gifts:
● To The World You Are A Mother, But To Your Family You Are The World
● A Mother Is She Who Can Take The Place Of All Others, But Whose Place No One Else can take
● Close together or far apart, Mum is always in my heart
● The Best Mom in The World
● I love you, Mom!
Your poster is printed, packaged, and sent within 1-2 working days. It takes up to 7 business days for the pillow to be printed.
We have printing services in both the United States (Charlotte, NC & Los Angeles, CA) and in the European Union to ensure timely delivery to all customers. The time of delivery depends on the destination and courier service in each country.
Here are our shipping estimates:
US: 3 – 7 Business Days
Europe: 4 – 10 Business Days
Worldwide: 10 – 21 Business Days
Once your order is on its way, you will receive a confirmation email titled “Your order has been shipped,” which includes a tracking link (please lookout for a big green button)
We hope that we’ll be able to offer gift packaging and gift notes in the future.
Express shipping costs 20 USD/EUR. If you are in a big rush, we encourage you to order a digital poster – you’ll receive it right after placing your order.
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THE PERFECT GIFT
Thoughtful and unique gifts designed by you!