Hello,
I'm really sorry for this appreciation but when I received my order, the frame was damaged (I got a picture to prove it). Fortunately, the picture is pretty!
Damage doesn't prevent its use but I'm disappointed... Especially when I pay that price!
Is it the fault of the designer or the fault of the transport, I don't know but it's not professional.
An error may occur, it doesn't prevent the disappointment.
Hope if there is a next time, it will be better.
B. Tonneau
Dear Benjamin, Thank you for taking the time to share your experience with us. I'm so sorry to hear that your frame was damaged! That's truly terrible. Thank you so much for providing a picture. We wrote a message to you from [email protected], offering a few solutions you can choose from. In this case, you can either receive a new frame from us or a refund for the damaged frame. We're looking forward to hearing from you. Your happiness is very important to us :)